Return and Exchange Arrangements
If the product you receive is found to be damaged or of any quality.
Please contact us within 24 hours after receiving the goods. Late delivery will not be accepted.
WhatsApp: +852 6578 9010  / E-mail: info@hwtrading.ltd / Fax: 2440 6619
Customers are required to take photos/videos of the defective products and send them to us for verification as soon as possible for follow up.
Returns or exchanges will not be accepted in the following cases.
1) Opened products
2. not contacting us within 24 hours after receipt of the product.
3. products that have been sold with a clear indication of product condition.
Including but not limited to: damaged packaging, approaching expiration date, etc.
 
 
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